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At Oral-B, we are dedicated to ensuring you have an exceptional experience with our products.
A limited number of Oral-B iO Series 2 Electric Toothbrushes may not be charging properly. These toothbrushes are safe to use, but do not meet our high standards for quality. If your Oral-B iO Series 2 Electric Toothbrush is not charging properly we would like to offer you a replacement.
What Do I Do?
Please follow this process only if you have an issue with your iO2.
iO2 comes up with below characteristics:
To get a replacement,
Complete the replacement form.
Send your toothbrush without your brush head and charger.
If you need help with a different Oral-B brush, please visit: https://www.service.oralb.com/gb/en/
Any questions? We are here to help you!
If you have any questions or need assistance with the form, please don’t hesitate to contact our Consumer Care team at 08007311792, available Monday through Friday from 9:00 AM to 5:00 PM EST.
